Adventure Tours Australia:
If you cancel some or all portions of your booking cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:
30 days or more prior to departure, we will retain $99 per person;
Between 15 and 29 days prior to departure, we will retain 50% of the total booking cost
14 days or less prior to departure, we will retain 100% paid by you in connection with the booking.
Note that different cancellation conditions apply to some trips and additional services. Your booking consultant will advise if differences apply. Please note that for certain travel arrangements the cancellation charge may be higher than those shown. In certain cases a 100% cancellation fee applies as soon as the booking is made and the ticket is issued. You will be advised of different cancellation charges at time of booking. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.
If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees.
Bruny Island Traveller:
Bookings dates are fully flexible, customers are welcome to contact us directly to change their tour date at any time, subject to availability. IF you wish to cancel your booking, the following cancellation fees may apply. For cancellations within 48hrs of departure, a 50% cancellation fee applies. For Cancellations within 24hrs of Departure, no refund is available.
Tasman Island Cruises:
Bookings dates are fully flexible, customers are welcome to contact us directly to change their tour date at any time, subject to availability. If you wish to cancel your booking, the following cancellation fees may apply. For cancellations within 48hrs of departure, a 50% cancellation fee applies. For Cancellations within 24hrs of Departure, no refund is available.
Sydney Pearl Cruises:
No refunds provided for cancellations.
Oceanic Victor:
Customers may make changes to their bookings up to 24 hours prior to visiting, these changes are made by the Agent on the Rezdy online booking platform.
If a customer wishes to cancel their booking the following conditions apply;
• A confirmed order is locked in. Changes can be made up to 24 hours prior to the original booking time, but is non-refundable.
• A pending order may be cancelled with a full refund.
• No shows are non-refundable.
• Cancellations of confirmed orders inside 7 days prior to the visit are non-refundable.
Oceanic Victor operates in a marine environment, and there is an inherent risk of cancellation due to heavy weather.
Oceanic Victor reserves the right to cancel visits if extreme weather or other conditions pose a threat to the safety of customers. In the event of cancellation by the operator, customers will be re-booked for an alternative date or provided with a full refund. Refunds will only be provided to the person who made the booking.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
